Privacy policy The Privacy Policy describes the rules for how we process information about you, including personal data and cookies. 1. General Information This policy applies to the Service www, operating at the URL: sengo.pl The operator and administrator of personal data is: SENGO S.C. Królowa Górna 208, 33-334 Kamionka Wielka The operator’s email contact address: sengo@sengo.pl The operator is the administrator of your personal data regarding the data provided voluntarily in the Service. The Service uses personal data for the following purposes: Sending a newsletter Running a comment system Conducting online chat discussions Handling inquiries via a form Preparing, packaging, and shipping goods Implementing ordered services Debt collection Presenting an offer or information The Service collects information about users and their behavior in the following ways: Through data voluntarily entered into forms, which is entered into the Operator’s systems. By saving cookie files (so-called “cookies”) on the end device. 2. Selected Data Protection Methods Used by the Operator Login and personal data entry areas are protected at the transmission layer (SSL certificate). This means that personal and login data entered on the page are encrypted on the user’s computer and can only be read on the destination server. Personal data stored in the database is encrypted in such a way that only the Operator possessing the key can read it. This means the data is protected in case the database is stolen from the server. The operator periodically changes its administrative passwords. To protect data, the operator regularly performs backups. An essential element of data protection is the regular update of all software used by the operator for processing personal data, which specifically means regular updates of programming components. 3. Hosting The service is hosted (technically maintained) on the operator’s servers: ovhcloud.com 4. Your Rights and Additional Information on Data Usage In some situations, the administrator has the right to transfer your personal data to other recipients if it is necessary to perform a contract concluded with you or to fulfill the obligations incumbent on the administrator. This applies to the following groups of recipients: couriers postal operators law firms and debt collectors payment operators public authorities authorized employees and contractors, who use the data for the purpose of the page’s activity companies providing marketing services for the administrator Your personal data is processed by the administrator no longer than necessary to perform the actions associated with it specified by separate regulations (e.g., accounting). Regarding marketing data, the data will not be processed for more than 3 years. You have the right to request from the administrator: access to your personal data, their rectification, deletion, limitation of processing, and data portability. You have the right to lodge an objection regarding the processing indicated in point 3.3 c) against the processing of personal data for the purpose of performing legitimate interests realized by the administrator, including profiling, provided that the right to object cannot be exercised in the case of the existence of important legitimate grounds for processing, superior to your interests, rights, and freedoms, in particular the establishment, exercise, or defense of claims. The administrator can be reported to the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw. Providing personal data is voluntary, but necessary for the operation of the Service. Actions may be taken regarding you involving automated decision-making, including profiling for the purpose of providing services within the contract and for the administrator to conduct direct marketing. Personal data is not transferred from third countries as understood by data protection regulations. This means that we do not send it outside the European Union territory. 5. Information in Forms The service collects information provided voluntarily by the user, including personal data, if it is provided. The service may save information about connection parameters (time stamp, IP address). In some cases, the service may save information facilitating the link between the data in the form and the e-mail address of the user filling out the form. In this case, the user’s email address appears inside the URL address of the page containing the form. Data entered in the form is processed for the purpose resulting from the function of the specific form, e.g., for the purpose of handling a service request or commercial contact, registering services, etc. The context and description of the form always inform how it is used. 6. Administrator Logs Information about user behavior on the service may be logged. This data is used for service administration. 7. Important Marketing Techniques The operator uses statistical analysis of site traffic via Google Analytics (Google Inc., headquartered in the USA). The operator does not transfer personal data to this service provider, but only anonymized information. The service is based on the use of cookies on the user’s end device. Regarding user preference information gathered by the Google advertising network, the user can view and edit information resulting from cookie files using the tool: https://www.google.com/ads/preferences/ The operator uses remarketing techniques, which allow tailoring advertising messages to the user’s behavior on the site, which may create the illusion that the user’s personal data is used to track them, but in practice, no personal data is transferred from the operator to the ad operators. A technological condition for such actions is the enabled cookie service. The operator uses the Facebook pixel. This technology causes the Facebook service (Facebook Inc., headquartered in the USA) to know that a registered person uses the Service. In this case, it is based on data that it itself administers; the operator does not transfer any additional personal data to the Facebook service. The service is based on the use of cookies on the user’s end device. The operator uses an automation solution for the Service’s operation regarding users, e.g., which may send an email to the user after visiting a specific subpage, provided they have consented to receiving commercial correspondence from the operator. 8. Information about Cookies The service uses cookies. Cookie files (so-called “cookies”) are information files, specifically text files, stored on the user’s end device and intended for using the service’s websites. Cookies usually contain the name of the website they originate from, the time they are stored on the end device, and a unique number. The entity placing cookie files on the user’s end device and obtaining access to them is the service operator. Cookies are used for the following purposes: maintaining the user session (after logging in), which allows the user not to enter their login and password on every subpage of the Service; achieving the purposes specified above in the “Important Marketing Techniques” section; Two basic types of cookies are used within the Service: “session cookies” and “persistent cookies”. “Session cookies” are temporary files stored on the user’s end device until logout, leaving the website, or disabling the software (web browser). “Persistent” cookie files are stored on the user’s end device for a time specified in the cookie parameters or until they are deleted by the user. Web browsing software (web browser) usually allows the storage of cookies on the user’s end device by default. Service users can change settings in this regard. The web browser allows the deletion of cookie files. It is also possible to automatically block cookie files. Detailed information on this topic is contained in the browser’s help or documentation. Restrictions on the use of cookies may affect some functionalities available on the service’s websites. Cookie files placed on the user’s end device may also be used by entities cooperating with the service operator, specifically concerning companies: Google (Google Inc., headquartered in the USA), Facebook (Facebook Inc., headquartered in the USA), Twitter (Twitter Inc., headquartered in the USA). 9. Cookie Management – How to Give and Withdraw Consent in Practice? If a user does not want to receive cookies, they can change their browser settings. We reserve that disabling the service of cookies essential for authentication, security, maintaining user preferences may complicate, and in extreme cases may prevent using the websites To manage cookie settings, select the web browser you use from the list below and follow the instructions: Edge Internet Explorer Chrome Safari Firefox Opera Mobile Devices: Android Safari (iOS) Windows Phone